Refund Policy

1) Do you accept returns?

Because our items are customized, we do not accept returns. If you are unsatisfied with your product, please contact us and we’ll work hard to make it right. We pride ourselves on stellar customer service and want to build relationships and have clients for life!

2) I have changed my mind about my item, what do I do?

Orders are fulfilled within 1-2 days. If the order has not been fulfilled, please send us a message at to receive a refund.
Please provide your order nubmer.

Cancellation of items/orders may be made prior to the completion of orders. Cancellation made after shipment of the item(s) and/or after 2 hours of the initial purchase, must get approval.

The company will not be liable for any errors in shipping addresses provided by the customer and will be subject to the item returning back to us before receiving a refund.

Any change of addresses are subjected to approval and orders that are shipped/completed are strictly non-editable.

6) What if my item(s) arrive damaged?

If you have received a damaged item, please let us know immediately at and provide photos of damaged item for replacement.

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